Privacy Policy
COUNTER and BackCOUNTER are trading names of London Continental Hospitality Ltd, a private limited company registered in England, No.8907141. Our trading address is Arch 50, South Lambeth Place, London SW8 1SP.

London Continental Hospitality Ltd (LCH) has a policy of not passing on your personal data to other organisations, websites or third parties, for promotional purposes. We undertake to handle the information that we collect from you securely and to comply with all current Data Protection legislation. While we will take all reasonable precautions to prevent any breach of the security of your information we cannot guarantee the security of all data transmitted via the internet.

How we use personal information
We collect personal information when you sign up for our newsletter or loyalty scheme on the COUNTER website. The information is used by us to enable us to administer the website, enable your use of the services available on the website, send you email notifications where you have requested, and to process and manage your loyalty scheme account. By registering your details on our website, you consent to LCH maintaining, recording, holding and using personal data we collect about you in terms of this policy.

We will disclose elements of your data to our service providers where necessary for the purposes set out in this policy. We may have to disclose information about you to the extent required to do so by law, in connection with any legal proceedings or prospective legal proceedings or in order to defend any of LCH’s legal rights.

We will not sell or rent to third parties the information collected from you on this site except in the event that LCH is sold to a new owner, in which case your details will be transferred to that new owner.

Cookies
The LCH website use ‘cookies’ placed in the browser file to help us collect general information about the behaviour of visitors on our site. Cookies record what parts of a site users visit, helping us to monitor and improve our website’s functionality and personality. Cookies do not identify the user of a computer. If you object to LCH, or anyone else, using cookies you should set your computer to block them, although this may affect the usability of the website.

Contact us / Unsubscribe
We take your privacy seriously. If you have any questions relating to privacy matters, or you know that any of the data you have supplied to us has changed, or if you no longer wish us to have your information, please contact us at [email protected] and we will correct or remove your data as requested. You have the right to ask for a copy of your information and to correct any inaccuracies.

We shall update this policy periodically by uploading a revised version to this page.